If you or another has been injured, dial 911 immediately!
Located at the Rideout Regional Medical Cener the Rideout Emergency Department
is the only Level III emergency department between So. Butte County and
Roseville. Enter the Rideout Emergency Department at 3rd Street between
F & H Streets in Marysville
The Rideout Emergency Department offers high quality emergency and trauma
care twenty-four hours a day, 365 days a year. In our 33-bed Emergency
Department, we see more than 62,000 patients annually. We are a Trauma
Center and we offer a dedicated Trauma Program. We are also the Designated
Control Facility and Modified Base Hospital for EMS pre-hospital care.
In 2015, the Rideout Emergency Department was awarded a California Emergency
Physicians of America "Distinguished Site" award.
What to Expect When You Visit Rideout Emergency Department:
Click here to download our "Rideout Emergency Department" brochure.
Emergencies can strike at any time. The Emergency Department at Rideout
Regional Medical Center is here for you with high quality emergency and
trauma care twenty-four hours a day, 365 days a year. The facility is
staffed with highly trained medical personnel well equipped to treat you
in your time of need.
At Rideout Emergency Department, we feel it is a privilege and our responsibility
to provide every patient with a good experience.
Emergency Department Process:
Rideout Memorial Hospital provides you specialized care and treatment with:
Trauma Center Services
Cardiac Catheterization Services
Open Heart Cardiology Services
What To Expect
Here in the Emergency Department (ED), we focus on customer service and
starting your treatment as soon as possible. When you enter the department,
you will be greeted and triaged by the Clinical Intake Team, a Registered
Emergency Nurse, Registration staff and from 0900 until 0100, there will
be a Physician's Assistant or Nurse Practitioner in the lobby as part
of the intake team. You will have your vital signs taken and a brief examination
given to better evaluate your condition. If further testing is required
it can be initiated at this time.
Testing Results – The Process:
Studies, such as lab work, x-rays, and other treatments will be initiated
at that time. You may at that point be escorted to a treatment room in
the department or you may be allowed to wait in our waiting area until
the results of the studies are completed.
The times of the results may vary, but the average wait for results is
30 to 90 minutes. Your patience while waiting for results is appreciated.
We will do our best to serve you and get the results quickly!
Priority of Care:
People who are very seriously ill and injured will be seen first, even
if they arrived at a later time then you. We will make every effort to
keep you notified of potential delays.
Our ED staff will make frequent observations of the waiting room to check
on you and others. If you have a need or concern, please check in with
any ED staff.
Care and Treatment:
After being examined and evaluated by medical staff, they will determine
what level of care or additional diagnostic tests or procedures you may
require. For example:
- You may need admission to the hospital for further care. You will be assigned
a bed based on your evaluation and care needs. At times, this creates
a short wait for an available type of room, but we will do the best we
can to get you to your assigned room as quickly as possible. Please, let
us know if we can make you more comfortable.
- You may require more tests and treatment in the Emergency department.
- You may require limited treatment and will be referred to a local physician
or clinic for follow-up care prior to discharge home.
Visitors in the Emergency Department:
Coming to the ED can be a stressful and scary experience. We understand
that. Visitors are welcome, but the Emergency Department has a strict
policy for visitors.
In times when we are busy, it may become necessary to have family or friends
wait in the waiting area for patient safety and confidentiality.
If you or your visitors have any questions or concerns, please ask any
of our department staff for assistance.
When it is time for you to be discharged from the Emergency Department,
the staff will provide you with specific, detailed instructions in regards
to your diagnosis and treatment.
If you have any questions, please feel comfortable in asking us so we can
help you understand your instructions and treatment plan clearly.
If the symptoms that brought you to the Emergency Department return, or
if you notice warning signs the Emergency Department staff told you to
look for, please follow the instructions provided to you or return to
the Emergency Department so we may reassess your condition. However, if
you feel you are having a life-threatening emergency and need help immediately,
please call 911.
The physicians, nurses and technicians that provide care for you in the
ED have specialized emergency training. Such as physicians who are board
certified in emergency medicine, nurses specially trained in all aspects
of child and adult advanced life support, trauma and disaster and certified
emergency medical technicians.
Phone and Camera Use:
Rideout is a cell phone-friendly environment, but please be considerate
of others. Use of cameras and other recording devices is prohibited within
Out of respect for our patients' privacy and the privacy laws, we do
not give patient information out to anyone without that patient's