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Patient Safety

Assuring patient safety requires everyone at FRHG to make safety a priority. While our physicians, caregivers, employees and volunteers dedicate themselves to daily providing the best and safest care, it is also essential for patients to become active, informed members of their health care team.

Patient Valuables
Only basic toiletries, pajamas, a robe and slippers will be needed during your hospital stay. You may be asked to remove your jewelry for certain procedures, or you may need to leave your room for diagnostic tests. Unless personal valuables are placed in safekeeping they can be lost or misplaced. We recommend that you send all personal valuables home with a family member.

Medication Safety
For your protection, the hospital and medical staff require that medicines prescribed by your doctor be dispensed from the hospital pharmacy. If you have brought medications from home, we request that you send them home or give them to your nurse, to be placed in the pharmacy. You will be asked to provide a list of your medications to your caregiver. Please ask your doctor or nurse if you have any questions about medication.

Falls
          Guidelines to prevent falls in the hospital:

  • Always follow your physician's orders and the nurses' instructions regarding whether you should stay in bed, as well as when you require assistance going to the bathroom.
  • When you need assistance, use your call light and wait for the nurse to arrive.
  • Ask the nurse for help if you feel dizzy or weak getting out of bed. If you must get up without waiting for help, sit in bed for a while before standing. Then rise carefully and begin to walk slowly.
  • Wear non-skid slipper socks whenever you walk in the hospital. If you don't have any, ask your nurse.
  • Remain lying or seated while waiting for assistance. Please be patient. Someone will answer your call as promptly as possible.
  • Do not tamper with bedside rails that may be in use. Two upper side rails are usually placed in the upright position for safety purposes. They can be used as a grab bar for turning in bed or to remind you, when you awaken at night that the hospital bed is narrower than the bed you normally sleep in.
  • Walk slowly and carefully when out of bed. Do not lean or support yourself on rolling objects such as IV poles or your bedside table.
  • Do not use furniture to assist yourself.

Public Safety
The Public Safety Department provides a variety of services for patients, their families and visitors, 24/7. To contact a Public Safety officer, call 751-4423 at FMC or 749-4640 at RMH.

The safety and security of our patients, staff and physicians, as well as our facilities, is our fundamental obligation. Because of this, we have instituted increased safety measures for everyone's protection. One of the measures we have taken includes asking all persons not employed by the hospitals to use the main entrances and obtain visitor badges.

Fire/Safety/Disaster Drills
While you are a patient, FRHG may have practice fire and/or safety drills for employees. The drills are required by state law and are performed to assure maximum safety for our patients. Please do not be disturbed if you hear or see evidence of such practice drills.

Infection Control
Our goal is to prevent the spread of infection to our patients, visitors and staff. People with colds, sore throats or any contagious diseases should not visit patients. WE use standard precautions for infection control, including:

  • Cleansing hands whenever entering or exiting a patient room.
  • Using gloves, or masks when performing procedures that may expose staff to blood and body fluids.
  • At times, additional "isolation precautions" may be to indicated prevent infection from spreading to other patients.

Pneumonia and Influenza Vaccine

Pneumococcal pneumonia is to blame for up to 40,000 deaths each year in the US. Influenza kills up to 36,000 people each year. A vaccine can help prevent both of these diseases. Your nurse will ask you if you have received either of these vaccines.

If you have not received the vaccines and you are over age 65 (for the Pneumococcal pneumonia vaccine) or over age 50 (for the Influenza vaccine) and/or have long-term health problems such as heart or lung disease, you will be offered the vaccines.

Condition Reports/Patient Pass Code

Any personal information about your diagnosis, test/procedure results must come from your physician. Hospital staff may share more general information about the patient's condition, status and general treatment plan. At the time of registration, to protect the privacy of our patients while respecting the needs of their family and friends to receive information about their care, condition or progress while hospitalized or undergoing day-stay procedures, a patient Pass Code can be issued that will be unique for each patient. Patients choose which individuals to whom this Pass Code will be given. The person requesting information must then give this Pass Code to the hospital employee before any protected health information other than general condition, is given to the person inquiring.

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