Welcome to Rideout Health's Press Center

Here, journalists can contact Rideout Health's media relations staff for information about Rideout Health, health topics and timely news stories.

Contact Us:

Rideout Health Community Relations/Marketing

530-751-4280 or lplummer@frhg.org

Patient Privacy FAQs

Rideout Health adheres to all HIPAA privacy regulations as described in the Joint Notice of Privacy Practices for Medical Information.

Patient Complaint/Grievance Process

It is the policy of Rideout Health to provide for a systematic approach to resolving conflicts that may arise concerning the care of a patient. Patients have the right to communicate complaints regarding the care received, to have those complaints investigated and when possible, resolved.

Patient complaints will in no way affect future access to health care. Any patient and/or designated representative who presents a conflict in the care the patient is receiving, shall be encouraged to address that issue with the direct patient care provider, the department manager or designee, or an administrative representative.