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Section: Rideout Press Releases

Rideout rising to new heights of quality care for our community


Most people are unfamiliar with the inner workings of an emergency room, either because they don't work in one, or they are fortunate enough to have never experienced a medical emergency.

But an ER serves as a safety net for all of us, ready to respond with lifesaving care if we find ourselves in a sudden medical emergency.

For those in our community who have found themselves in the ER at Rideout Memorial Hospital, you know that it could be a busy and uncomfortable place. Rideout provides emergency care to more than 55,000 people every year. Yet, we were built for only 25,000. With that level of demand, wait times were long, patients often received care in makeshift stations, and staff had to come up with creative solutions to address the lack of space.

That's why the long-awaited opening of our new ER earlier this month was such a momentous achievement not just for our hospital, but for our entire community.

After a lengthy review process, the state gave its final approval after onsite inspections on May 13, and we didn't waste any time, accepting our first patient only a few hours later. Our expanded emergency department, which houses an additional 13-new beds and 5,000 square feet of new space and medical technology, now allows us to provide high quality care to local residents with reduced wait times. It elevates the quality of our institution and delivers the high standards of excellence that our community deserves. And it's already being put to good use. After one week, we have provided care to 1,410 patients. What a win for our community.

Within a day of opening our new ER, we received more good news. Rideout's Joint Commission accreditation was also officially confirmed. The accreditation is recognized nationwide as a symbol of quality that reflects Rideout’s commitment to meeting established hospital performance standards and best practices.

The health and wellbeing of our community is most important to us. The approval and expansion of our emergency department is one of many improvements Rideout is undergoing to enhance our ability to offer unparalleled medical care to our community.

An additional 220,000 square foot expansion of our current facilities is scheduled for completion by the end of this year. The new six-story tower will house an updated Women & Infant Service (labor & delivery) with single rooms providing more personalized and private care for patients and their families. A recovery area for patients undergoing more invasive medical procedures has been designed to allow enhanced care and more efficient staffing. In our Yuba City facility, we are augmenting our outpatient surgery offering allowing more access to patients in need.

Collaborations with local and regional medical centers will also increase to align our care and provide the right options to our patients. Collaborations such as the Rideout Cancer Center, which is a partnership with the University of California Davis Cancer Care Network, give our community access to other specialized care in our region.

We are also in the midst of a comprehensive survey by the Centers for Medicare and Medicaid Services to ensure we meet their strenuous regulations and requirements for treating Medicare and MediCal patients in our area.

Each of these steps forward is a win for our community.

They say that the most fulfilling part of the job for a physician is when we help a patient heal. That's certainly been true for me, but during the last five months at Rideout, I've experienced a new level of fulfillment as I've watched the hard work of each one of our medical, nursing, allied health care providers, and administrative staff transform our hospital and elevate the level of care we provide. I'm extremely proud of what my colleagues have helped accomplish, and I know we're just getting started.

We will continue – every day – to improve our quality and build a sustainable future that ensures Rideout’s role as a trusted pillar in our community’s healthcare needs for generations to come.