If you have concerns about your care or your family member's care, please contact a member of the administrative team or the appropriate department head, but if you feel your concerns have not been adequately addressed, you may contact:

Hospital Accreditation:

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 6018
Customer Service: 630-792-5800

customerservice@jointcommission.org

Hospital Licensing:

California Department of Public Health
Chico District Office
1367 E Lassen Avenue, Suite B-1
Chico, CA, 95973
Customer Service: 800-554-0350
530-895-6711