"Your actions, and your actions alone, determines your worth"
—Johan G. Fichte.
At Rideout Health, we are dedicated to following through on our commitments
and doing what we say we will do. When we are reliable, others can count
on us – trust us.
Since joining Rideout, I partnered with our leadership team to cement a
vision for the future of our hospital and the health of our community.
Part of this vision is showing Rideout's true colors, proving our
worth as a leader in care in the Yuba Sutter community and as a trusted
source of advice, education and support.
Restoring trust and healing is always hard work. We know the dedication
and commitment of our physicians, nurses and staff will reinforce our
reliability. But, we've gone beyond good intent to installing a reliable
system. We'd like to share some steps we have taken to embody our
values more each day.
Over the past six months, Rideout has made significant enhancements to
its quality and compliance programs and procedures, including restructuring
some departments to better correlate with compliance categories and standards,
the hiring of senior experts in related fields and a team of Quality Performance
Specialists, who will be assigned to patient care units to collaborate
with nursing and physician staff to identify and bridge any performance
gaps, assist with additional training and coaching and support our staff
in their delivery of quality patient care.
We want to put our employees and patients at ease by showing that we are
trustworthy and do everything in our power to fulfill our commitments.
We continue to encourage open and honest dialogue with employees, patients
and community leaders through our new CEO Roundtable series, monthly letters,
external newsletters and monthly updates to our employees. Building and
maintaining a reputation as a reliable organization means continued growth
and new ideas to keep up with new innovations. Under my leadership Rideout
will always be interested in listening to ideas, comments and debates
from staff and the larger community.
While Rideout may have new leadership, we haven't foregone our traditions.
Reliability isn't a new idea – but it's the right idea.
When you're not feeling well you want reliable, quality care. Our
goal is to be the no-nonsense, comforting place you want to rely on.